Prioritising Customer Experience in a Frictionless Supply Chain


Is customer experience really taking over cost as a driver of supply chain innovation and investment? Our infographic, “The Growing Impact of CX on Supply Chain Innovation” highlights where businesses are investing to raise their service performance.

From real-time visibility into shipments to better time-definite delivery capabilities, proactive notifications regarding orders and more, customer expectations are driving innovation.

Discover what supply chain pros had to say in recent research - what’s holding companies back and how are top performers succeeding at delivering an enhanced customer experience.

Get the infographic to find out where you stack up!



BluJay Solutions helps companies around the world achieve excellence in logistics and trade compliance - it’s in our DNA. Through a blend of Data, Networks, and Applications, delivered in the BluJay Way, our DNA platform powers the Frictionless Supply Chain for thousands of the world’s leading manufacturers, retailers, distributors, freight forwarders, customs brokers, carriers, and logistics service providers.

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